The short version: Free access to The A.I. Branded Dropshipping System costs nothing, so there is nothing to refund. If we ever offer a paid program, its price and its refund terms are shown on the checkout page before you pay, and those terms control. Money you pay to other companies to run your store is not something we can refund.
1. Free Access
Requesting free access, taking a call with our team, and using the tools and course included in free access is free. No payment is taken by eCom With Romar and nothing is owed to us.
2. Paid Programs
If you purchase a paid program from us, the price, any payment plan schedule, and the refund or guarantee terms are shown on the checkout page before you pay. The terms shown at the time of your purchase control. A refund, where one applies, is a refund of what you paid us. It is not a promise of sales, views or income. We do not guarantee any result.
3. Payment Plans And Financing
If you bought a paid program on a payment plan and qualify for a refund under its checkout terms, we refund what you have paid and cancel the remaining installments. If you paid through a third-party financing or buy-now-pay-later provider, we issue the refund to that provider. Your agreement with that provider governs anything they charge you, including interest or fees.
4. What Is Not Refundable
- Costs you paid to other companies to set up or run your store, such as e-commerce platform subscriptions, domains, apps, A.I. tools, product samples, product and shipping costs paid to your supplier, payment processing fees, or advertising
- Any paid product whose checkout page stated that it is non-refundable or final sale
- Refund requests made after the window stated on the checkout page you bought from has ended
Your relationship with the supplier, including returns of products you ordered from them, is governed by the supplier's own terms.
5. How To Request A Refund
Email help@ecomwithromar.com from the email address you used at checkout, with the subject line "Refund request". Include your full name, the email on the order, and your order number if you have it. We confirm receipt within 2 business days and send approved refunds to your original payment method within 10 business days. Your bank or card issuer may take a few more business days to show it on your statement.
If you believe a decision was made in error, reply to the decision email and a manager will review it.
6. Access After A Refund
When a refund for a paid program is issued, your access to that program and its bonuses ends.
7. Chargebacks
Please contact us before opening a dispute with your bank or card issuer. Emailing us is faster and simpler than a dispute, and we honor the terms you bought under. Disputes opened without contacting us are answered with your order records and access records.
8. Questions
If you want anything on this page explained, email help@ecomwithromar.com.
eCom With Romar
155 Commerce Valley Dr E, Thornhill ON L3T 7T2, Canada
help@ecomwithromar.com