eCom With Romar ("eCom With Romar," "we," "us") is an online education company based in Ontario, Canada. We teach the branded dropshipping model and provide the tools, training and supplier introduction to build a branded online store. This Statement describes the standards we hold ourselves to when we advertise, deliver and, where applicable, sell our programs. It is published for transparency. It is not legal advice and it does not create contractual rights.
1. Laws And Rules We Align To
Our students come from many countries, so we aim to meet the strictest standard that applies to each person. Depending on where you live, that includes:
- Canada: the Competition Act (misleading advertising), Canada's Anti-Spam Legislation (CASL), and the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law
- United States: Section 5 of the FTC Act, the FTC Endorsement Guides, the FTC Business Opportunity Rule (our offer is structured as education, not a business opportunity), the Telephone Consumer Protection Act (TCPA), CAN-SPAM, the Restore Online Shoppers' Confidence Act (ROSCA), and state consumer protection and privacy laws
- EU and UK: the GDPR and UK GDPR, and distance-selling rules, to the extent they apply
- Platform policies: Meta's advertising standards, the advertising policies of Google Ads and YouTube, and the community guidelines of TikTok and Instagram
2. Truthful Advertising And Earnings Claims
We do not guarantee income or results, and we do not allow our team, presenters or partners to do so. We do not describe any result as typical, easy, fast or guaranteed. When we reference a result, we state that results are not typical, we link to our Earnings Disclosure, and we keep the record behind the figure on file. Third-party figures used on our pages and in our advertising are listed with their sources on our Sources page. Hypothetical examples are labeled as such.
3. Testimonials And Endorsements
Testimonials we publish come from real students, in their own words, used with their permission. They are accompanied by a results-not-typical disclosure. Where a student has a material connection to us, for example as a coach, team member or affiliate, or received anything of value for the testimonial, we disclose it. We remove a testimonial when the student asks.
4. Free Access
Our free access pages say what the program is, that it is free, that a member of our team will call to get you set up, and that running a store involves costs paid to third parties. They list every component included before you enter your details, and they link to our Terms of Service and Privacy Policy. We do not use countdown timers or false scarcity. Where we state that spots are limited, that reflects actual setup call capacity.
5. Email, Calls And Text Messages
We call and text only people who gave express consent on a form, and we keep a record of that consent. Every text includes a way to stop, and every email includes a working unsubscribe link and identifies us as the sender. We honor opt-outs promptly. Canadian recipients are handled under CASL, and EU and UK recipients under the GDPR and UK GDPR.
6. Calls With Our Team
Calls happen because you requested free access or booked a call. If a call is recorded, we say so at the start. Our team may not make income claims, may not pressure anyone, and must honor a request to stop being contacted.
7. The Supplier
The supplier introduced through free access is an independent company. We disclose that our supplier partner earns money when your store sells, which is why the program is free. Product pricing, quality, shipping and returns are governed by the supplier's own terms, and we do not control them.
8. Checkout, Billing And Refunds
If we offer a paid program, the price, any payment plan schedule and the refund terms are shown on the checkout page before you pay. Payments are processed by a third-party processor. We do not add recurring charges you did not agree to. Refund terms are described in our Refund Policy, and we honor any consumer rights you have under the law where you live that cannot be waived.
9. Privacy And Data Protection
How we collect, use and share personal information is described in our Privacy Policy. We honor verified requests to access, correct or delete personal information, and requests to opt out of the sharing of information for advertising, which you can make on our Do Not Sell or Share My Personal Information page.
10. Intellectual Property
We respect the intellectual property of others and respond to copyright notices under the process on our DMCA page. We also protect our own materials, and we pursue unauthorized copying, sharing or resale of our programs.
11. Affiliates And Partners
Anyone who promotes our programs on our behalf must agree in writing to follow applicable law and the standards in this Statement, including no income guarantees, truthful claims, and clear disclosure of their relationship with us. We monitor our partners and end relationships that fall short.
12. Records
We keep consent records, opt-out records, testimonial permissions, and the records behind the figures we use, so we can substantiate what we say and honor what you asked for.
13. Age Restriction
Our programs and marketing are intended only for people who are at least 18 years old, or the age of majority where they live. If we learn that a registrant is under that age, we close the account and delete their personal information.
14. Reporting A Concern
If you believe anything we do falls short of this Statement or the law, email help@ecomwithromar.com with the subject line "Compliance", or write to eCom With Romar, Attention: Compliance, 155 Commerce Valley Dr E, Thornhill ON L3T 7T2, Canada. We review every report.