This Privacy Policy explains how eCom With Romar ("eCom With Romar," "we," "us") collects, uses and shares information when you use our websites, including ecomwithromar.com and its subdomains, request free access, register for our trainings, or purchase our programs (the "Services").
1. Information We Collect
- Information you provide: name, email address and phone number when you request free access or register for a training; information you share on calls with our team; purchase information if you buy a program (payments are handled by our payment processor, and we do not store your full card details).
- Attendance and engagement data: whether you watched a training, how long you watched, links you clicked, and whether you answered a call, collected through our video, phone, email and SMS platforms.
- Device and usage data: IP address, browser and device information, pages visited and referral source, collected via cookies, pixels and similar technologies.
- Attribution data: campaign parameters (such as UTM tags and ad click identifiers) and the page you signed up on, used to understand which content or advertising brought you to us.
2. How We Use Information
- To deliver the Services: setting up your free access, calling you to get you started, providing access to the tools and course, and introducing you to the supplier.
- To send reminders and updates about free access and trainings you requested, by email, by phone and, where you provided a phone number, by text message.
- To send marketing communications about our programs, which you can opt out of at any time.
- To measure and improve our advertising, websites and trainings.
- To comply with legal obligations and enforce our terms.
3. Calls and Text Messages
By providing your phone number and submitting a form, you consent to receive calls and automated reminder and marketing text messages from us at that number, including through automated dialing systems. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. Reply STOP at any time to opt out of texts, or HELP for help. To stop calls, tell the caller or email us. Opting out of texts does not opt you out of emails, and vice versa.
4. Email Communications
Every marketing email we send includes an unsubscribe link. We honor unsubscribe requests promptly in accordance with applicable anti-spam laws, including Canada's Anti-Spam Legislation (CASL) and the CAN-SPAM Act.
5. Cookies and Advertising Pixels
We use cookies and tracking pixels (including from advertising platforms such as Meta and analytics and attribution providers) to operate the Services, remember your registration, measure ad performance and show you relevant advertising on other platforms. You can limit tracking through your browser settings and through the ad preference tools offered by those platforms. If you visit from the European Union, the European Economic Area, the United Kingdom or Switzerland, advertising pixels do not load until you choose Accept All on the cookie banner, and you can change your choice at any time from the Cookie Settings link in the footer of every page.
6. How We Share Information
We share information with service providers who process it on our behalf: website and database hosting, automation, video hosting, phone, email and SMS delivery, payment processing, analytics and advertising platforms. These providers are permitted to use the information only to provide services to us. If you request free access, we share the contact details needed to set up your account and your store with our supplier partner and the providers of the tools included in the System. We may also disclose information if required by law, or in connection with a business transaction such as a merger or sale. We do not sell your personal information.
7. Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. You may request deletion at any time (see Section 9).
8. Security
We use commercially reasonable safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing at any time. To make a request, email help@ecomwithromar.com and we will respond within a reasonable timeframe. If you are in a jurisdiction with specific privacy rights (such as Canada, the EU/UK, or certain U.S. states), we will honor the rights available to you under those laws, including the right of residents of California and certain other U.S. states to opt out of the sharing of personal information for cross-context behavioral advertising, which you can exercise on our Do Not Sell or Share My Personal Information page or by emailing us.
10. Children
The Services are not directed to anyone under the age of majority, and we do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.
11. International Transfers
We are located in Canada and our service providers may process information in Canada, the United States and other countries. By using the Services you understand your information may be processed outside your jurisdiction.
12. Changes to This Policy
We may update this Policy from time to time. The version posted on this page, with its "Last updated" date, is the version in effect.
Contact
eCom With Romar
155 Commerce Valley Dr E, Thornhill ON L3T 7T2
help@ecomwithromar.com
See also: Terms Of Service